Who we are
La Turka Bistro, 85-87 Bank Street, Rawtenstall BB4 7QN, is responsible for the personal data collected through this website, laturka.uk. You can reach us on 01706 563487, at bookingrawtenstall@laturka.uk, through our contact form or at the restaurant.
Last updated: 26 October 2026.
What we collect and why
- Contact form: your name, email address, phone number and message, so that we can answer you (our legitimate interest in replying to you, or the steps you ask us to take before a booking). The message is emailed to us, and the website keeps a copy in its database.
- Table bookings: made in the booking window on our Home and Reservation pages, which is run by TableAgent (see below).
- Phone calls and visits: what you tell us, to deal with your booking or request.
- Website logs: like every website, our server records your IP address, your browser and the pages you request, and the website’s security plugin records failed log-in attempts, to keep the site secure and working (our legitimate interest).
We do not use analytics or advertising trackers on this website.
Cookies
This website does not set cookies for advertising or analytics. Some features provided by other companies may set their own cookies when you use them: the booking window (TableAgent), the map on our Contact page (Google) and the Tripadvisor rating badges on our home page.
Services from other companies
- TableAgent runs our online bookings. It collects the details you enter, such as your name, phone number, email address, party size and any notes, and passes them to us. It handles this data under its own privacy notice.
- Google Maps on the Contact page shows where we are. Google receives your IP address when the map loads. See the Google Privacy Policy.
- Tripadvisor rating badges on the home page are loaded from Tripadvisor, which receives your IP address when they load.
- The links to our Facebook, Instagram and Tripadvisor pages take you to those sites, which have their own privacy policies.
Who we share your data with
We do not sell your data. We share it only with the companies that provide services for us: the company that hosts and maintains this website, our email provider, TableAgent for bookings, and Google and Tripadvisor for the map and rating badges. Some of these services may process data outside the UK under their own safeguards. We may also share data when the law requires it.
How long we keep your data
- Contact form messages: in our mailbox and in the website’s database for as long as we need them to deal with your enquiry.
- Booking details: for as long as we need them to manage your booking, and as described in TableAgent’s privacy notice.
- Website logs: for a short time, for security.
Your rights
Under UK data protection law you can ask us for a copy of your personal data, ask us to correct or delete it, restrict or object to how we use it, and ask for it in a form you can take to another service. To use any of these rights, call us on 01706 563487 or use our contact form.
Complaints and changes
If you are unhappy with how we handle your data, please tell us first so that we can put it right. You can also complain to the Information Commissioner’s Office (ICO): ico.org.uk/make-a-complaint, telephone 0303 123 1113.
We may update this policy when the website or our services change. The date at the top shows when it last changed.